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Territory Sales Manager

Company: Caterpillar Financial Services Corporation
Location: Houston
Posted on: January 30, 2025

Job Description:

Career Area:
Sales
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. Together, we are building a better world, so we can all enjoy living in it.
About Caterpillar Oil & Gas and Marine
Caterpillar's Oil and Gas division provides superior products and service solutions to make our customers more efficient and lower total cost of ownership. We offer a wide range of career opportunities across a variety of technical and business roles in engineering and service locations worldwide. Join our team and help build engineering solutions that change the industry.
We are currently seeking a Territory Sales Manager located in Houston, Texas. The Territory Sales Manager coordinates all marine sales, parts sales, and various service solution programs for dealers in their assigned territory.
What You Will Do:


  • Following organizational policies and procedures and maintaining clear and direct line of communication within the organization to meet dealer and customer requirements.
  • Consult with dealers and internal business partners on the subject of sales and service support of product to customers.
  • Informing dealer of shipping date, anticipated delays and any additional information needed by the customer.
  • Working directly with dealers and shipyards to collect information, sell additional products and services to current customers, and ensure customers' needs are met.

    Top Candidates Will Have:

    • Proficient in English and Spanish.

      What You Have - Skills, Knowledge, & Experiences:
      Focus: Knowledge of the values and practices that align with dealer and customer needs and satisfaction as primary considerations in all business decisions.

      • Facilitates creation of the 'right' products and services to resolve customer business issues.
      • Fosters strong dealer and customer relationships via delivery on commitments, open communication, and on-going feedback/improvement.
      • Advises dealers on creating customer focused environments in various scenarios.
      • Anticipates dealer and customer needs, focusing efforts to proactively meet needs and exceed customer expectations.
      • Measures and observes dealer and customer satisfaction levels to ascertain and implement service improvement alternatives.
      • Communicates the criticality of dealer and customer focus as an organizational strategy.

        Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters.

        • Discusses industry-specific flagship products and services.
        • Demonstrates current knowledge of the regulatory environment for industry segment.
        • Describes the contribution of own function as it relates to the industry segment.
        • Participates in major industry professional associations; subscribes to industry-specific publications.

          Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques.

          • Applies an assigned technique for critical thinking in a decision-making process.
          • Identifies, obtains, and organizes relevant data and ideas.
          • Recognizes, clarifies, and prioritizes concerns.
          • Assists in assessing risks, benefits and consideration of alternatives.

            Effective Communications: Understanding of effective communication concepts, tools and techniques.

            • Delivers helpful feedback that focuses on behaviors without offending the recipient.
            • Listens to feedback without defensiveness and uses it for own communication effectiveness.
            • Avoids technical jargon when inappropriate.
            • Looks for and considers non-verbal cues from individuals and groups.

              Negotiating: Knowledge of successful negotiation concepts and techniques.

              • Ensures negotiators have awareness of complementary yet diverse interests.
              • Successfully completes significant negotiations, both internal and external.
              • Identifies similarities and differences in position and assesses impact on discussions.

                What You Will Get:
                Our goal at Caterpillar is for you to have a rewarding career. Here you earn more than just a salary. We offer a total rewards package that provides day-one benefits, including but not limited to:

                • Competitive salary and annual bonus program
                • Medical, dental, and vision coverage
                • Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
                • Company-matched 401(k) plan
                • Health savings account (HSA)
                • Flexible spending accounts (FSAs)
                • Short and long-term disability coverage
                • Life Insurance
                • Paid parental leave
                • Healthy Lifestyle Programs
                • Employee Assistance Programs
                • Voluntary Benefits (Ex. Accident, Identity Theft Protection)

                  Additional Information:

                  • This position is located in Houston.
                  • Relocation is available for this position.
                  • Ability to travel up to 50-75% of the time.

                    This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer.
                    About Caterpillar:
                    Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we have been helping customers build a better, more sustainable world.
                    Summary Pay Range:
                    $126,000.00 - $189,000.00
                    Benefits:

                    • Annual incentive bonus plan*
                    • Medical, dental, and vision coverage
                    • Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
                    • 401k savings plan
                    • Health savings account (HSA)
                    • Flexible spending accounts (FSAs)
                    • Disability benefits
                    • Life Insurance
                    • Parental leave
                    • Healthy Lifestyle Programs
                    • Employee Assistance Programs
                    • Voluntary Benefits and Employee Discounts
                    • Tuition Reimbursement
                    • Career Development

                      *Subject to annual eligibility and incentive plan guidelines.
                      Posting Dates:
                      January 15, 2025 - January 28, 2025
                      Any offer of employment is conditioned upon the successful completion of a drug screen.
                      EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
                      #J-18808-Ljbffr

Keywords: Caterpillar Financial Services Corporation, Sugar Land , Territory Sales Manager, Executive , Houston, Texas

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