CORP - Change Management Analyst

Company: INSPYR Solutions
Location: Houston
Posted on: February 2, 2025

Job Description:

Title: Change Management Analyst

A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
Location: Houston, Tx 77002( Downtown Area)
Duration: 6+ month Contract
Compensation: $41.00
Work Requirements: US Citizen, GC Holders or Authorized to Work in the US Work Schedule:Hybrid
Mon- Fri 8am- 5pm

Summary:
Responsible for ensuring the credit operations employees, contractors, and vendors have the necessary job skills. The Change Management Analyst is responsible for managing and implementing organizational change within Credit Operations; ensuring that changes are adopted smoothly and effectively, minimizing resistance and maximizing the benefits. The Analyst will work with the Manager of Credit Operations to develop and update training presentations and best-in-class documentation to support performance across both internal and external resources within the team. Works closely with the Credit Operations Managers, Performance Analysts and Supervisors to determine, design, develop, and implement training programs for the Credit Ops Department.

Essential Duties/Responsibilities: Maintain an understanding of specialized Retail Operations programs, and be able to assess impacts to operations processes
Assist with development of operations processes to support Retail Operations programs.
Modifies and presents training programs for credit ops team
Support change communication and coordinate end-user training for system implementations.
Develops training plans and program materials in response to organizational needs
Participate in development and implementation of new processes and tools to streamline workflow and creative recommendations/solutions for system workarounds until program changes and/or enhancements are made to correct critical issues that arise.
Conducts ongoing evaluations to ensure effectiveness of programs and recommends modifications as necessary
Works with Performance Analyst and Credit Operations Managers to identify areas of need and develop improvement plans.
Works to identify areas of opportunity for automation and streamlining of business processes.
Develops / writes assessments that cover course materials
Conducts training needs assessments; analyzes employee training needs to determine requirements for new program development
Provide support to operations teams in performing analysis, determining root cause and escalation of process issues to applicable stakeholders.
Provide training for new hire on-boarding, process updates and process refresh and enhancement training
May be required to act as a training adviser on individual projects

Education: Bachelor's degree from accredited four-year college or university.
A commensurate level of experience may waive the educational requirement.

Minimum Requirements: 3+ years of retail energy experience
3+ years' experience in a Training Design and Implementation Environment
2+ years of project management or business analyst experience
3+ years of leveraging Microsoft tools such as Excel, Macro's, PowerPoint, Teams and Visio

Additional Knowledge, Skills, Abilities: Demonstrate strong leadership skills
Effectively communicate to a wide range of audiences in both written and oral form.
Able to determine development requirements and to design the best way to fill that need
Able to facilitate system training as well as soft skill training
Able to work with a team or as an individual contributor
Able to develop guidelines, procedures and standards.
Able to organize, prepare and conduct technical presentations and workshops.
Able to analyze and resolve problems of various complexities.
Strong work ethic and high level of integrity
Knowledge of SAP is preferred.
Ability to consistently use initiative and good judgment to complete assigned tasks
Attention to detail and accuracy are mandatory
Demonstrated high degree of customer and internal client orientation
Ability to work effectively in a team-oriented environment
Ability to work effectively in cross-functional teams
Ability to meet deadlines

Physical Requirements: Must be able to sit for extended periods of time and view computer terminal(s).
Occasionally requires lifting as appropriate to perform duties and responsibilities.

Working Conditions: Normal Office Environment
Office Hours: 8:00 AM - 5:00 PM CST Monday-Friday
Occasional Travel
Travel between local offices required
Work may involve dealing with people in an unpleasant or strained situation.
Overtime required as dictated by team workload including special projects.

Our benefits package includes:
--- Comprehensive medical benefits
--- Competitive pay, 401(k)
--- Retirement plan
--- ---and much more!

About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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Keywords: INSPYR Solutions, Sugar Land , CORP - Change Management Analyst, Executive , Houston, Texas