BDC/ Call Center Representative

Company: Chastang Enterprises
Location: Houston
Posted on: February 1, 2025

Job Description:

Do you enjoy helping people and have a passion for cars?-- Here's your chance to dive into a rewarding career in the automotive industry right here in Houston, Texas! Join our dynamic team at Chastang Ford and become our Call Center Representative, the vital first point of contact for online vehicle inquiries.At Chastang Ford, we understand that success stems from exceptional individuals. That's why we value candidates who thrive in fast-paced settings, work diligently, and prioritize customer satisfaction. As an integral part of our service team, you'll help pave the way for customers' next vehicle purchase journey, offering guidance and setting up appointments to ensure a seamless experience.We offer:Competitive Pay PlanComprehensive Benefits: Medical, Vision, Dental, Life InsurancePaid Time Off and HolidaysCompany Discount on ServicesResponsibilities:Conduct outbound calls daily, with the ability to sit for extended periodsUtilize scripted dialogue for both inbound and outbound calls to establish rapport and schedule sales appointmentsInput and manage call data using CRM softwareTrack daily calls, emails, and appointmentsMeet minimum call metrics and Key Performance Indicators (KPIs)Address and overcome customer objectionsCoordinate with internal departments and direct sales inquiries to managementProvide comprehensive daily task recapsPerform other duties as assignedFlexibility to work nights, weekends, and holidaysRequirements:Sales experience preferredCall center experience is a plusProficiency in basic computer functions and typingFamiliarity with customer service principlesCar dealership experience is beneficial but not mandatoryEqual Opportunity Employer: Chastang Ford is an Equal Opportunity Employer (EOE). We welcome applications from individuals of all backgrounds without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.Join us in shaping the future of automotive excellence in Houston! Apply now and embark on an exciting career journey with Chastang Ford.--For inquiries, please contact Mrs. Naimah Williams at (856) 412-4745.Powered by JazzHRCompensation details: 15 Hourly WagePI248ae34d2d54-25660-36437544

Keywords: Chastang Enterprises, Sugar Land , BDC/ Call Center Representative, Other , Houston, Texas