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Service Center Agent

Company: VirtualVocations
Location: Sugar Land
Posted on: March 28, 2025

Job Description:

A company is looking for a Service Center Agent II (Remote).
Key Responsibilities

Respond promptly and professionally to customer inquiries via phone, email, or chat
Handle and resolve customer complaints or concerns in a calm and courteous manner
Maintain detailed records of customer interactions and transactions

Required Qualifications

Previous experience in customer service or a related field is preferred
Proficient in using systems and basic computer applications
A positive and customer-centric attitude
Detail-oriented with strong organizational skills
Strong problem-solving and decision-making abilities

Keywords: VirtualVocations, Sugar Land , Service Center Agent, Sales , Sugar Land, Texas

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