Property and Casualty Retention Specialist
Company: VirtualVocations
Location: Sugar Land
Posted on: March 28, 2025
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Job Description:
A company is looking for a Retention Specialist to work closely
with existing customers to address their concerns and retain their
business.
Key Responsibilities
Develop and implement strategies to retain existing customers
Communicate with customers via phone, email, and chat to resolve
issues
Monitor customer retention metrics and report on trends to
management
Required Qualifications
Proven customer service and/or sales experience, preferably in a
retention capacity
Ability to work in a fast-paced, team-oriented environment
Proficiency with customer management systems and call center
technology
High school diploma or equivalent; bachelor's degree preferred
Licensed in Property and Casualty insurance is a plus
Keywords: VirtualVocations, Sugar Land , Property and Casualty Retention Specialist, Other , Sugar Land, Texas
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